This privacy policy applies to all services provided by the CTONE APP (hereinafter referred to as “this APP”), including but not limited to the connection, control, setting, and data synchronization functions of the IPL smart hair removal device. If you do not agree with any content of this privacy policy, you should stop using this APP immediately. If you continue to use this APP, it means that you have fully read, understood and accepted the entire content of this privacy policy and reached an agreement with us.

1.How We Collect and Use Your Personal Information

Personal information refers to various information that can identify or reflect the identity or activity of a specific natural person, either alone or in combination with other information.

We will collect and use your personal information that you actively provide or generate during the use of this APP for the following purposes:

(1) In order to achieve the basic functions of this APP, namely connecting, controlling, setting and synchronizing the IPL smart hair removal device, we need to collect and use the following types of personal information:

• Your device information, including device model, operating system version, device identifier, etc., in order to identify and connect your IPL smart hair removal device;
• Your network information, including network type, IP address, etc., in order to ensure the normal communication between your device and this APP;
• Your usage data, including usage time, usage frequency, usage mode, usage area, etc., in order to provide you with personalized settings and suggestions and generate data reports;
• Your account information, including phone number, email address, etc., in order to provide you with registration, login and password retrieval services;
• Your nickname, avatar and other basic information, in order to display your personal homepage and personal information modification functions.

(2) In order to achieve the additional functions of this APP, namely pushing relevant content and services to you, we need to collect and use the following types of personal information:

• Your location information, including GPS coordinates, country/region code, etc., in order to provide you with content and services related to your region, such as weather information, nearby beauty salons, etc.;
• Your preference information, including the language, theme, interests that you choose or set in this APP, in order to provide you with content and services related to your personal preferences, such as personalized recommendations, coupons, etc.;
• Your contact information, including the name, phone number, email address of your contacts that you authorize this APP to access from your address book, in order to provide you with content and services that allow you to interact with your friends, such as inviting friends, sharing data, etc.

You can choose not to provide or withdraw your consent for this APP to collect and use the above personal information. However, this may result in you being unable to use some or all of the functions of this APP or affect your experience and effectiveness of using this APP.

2.How We Share, Transfer and Disclose Your Personal Information

（1）Sharing

We will not share your personal information with any company, organization or individual unless:

• We have obtained your explicit consent or authorization;
• According to applicable laws and regulations, legal procedures, government requests or mandatory instructions;

(2) Transfer

We will not transfer your personal information to any company, organization or individual unless:

• We have obtained your explicit consent or authorization;
• According to applicable laws and regulations, legal procedures, government requests or mandatory instructions;

(3) Disclosure

We will only disclose your personal information in the following circumstances:

• We have obtained your explicit consent or authorization;
• According to applicable laws and regulations, legal procedures, government requests or mandatory instructions;

3.How We Protect and Save Your Personal Information

（1）Protection

We attach great importance to the security of your personal information. We will take all reasonable and feasible measures to protect your personal information from unauthorized access, use, modification, disclosure or destruction. Specifically, we will take the following measures:

• We use encryption technology to encrypt storage and transmission of your personal information;
• We use security protocols to protect data exchange between you and this APP;
• We use verification codes, passwords and other authentication methods to protect your account security;
• We use firewalls, intrusion detection and other technical means to prevent malicious attacks and block unauthorized access;
• We establish a dedicated data security team and management system to supervise and handle data security related issues.

Despite our efforts to take the above measures to protect your personal information, please understand that due to the openness of the Internet and the limitations of technology, we cannot guarantee that your personal information is 100% secure. If any event that affects or may affect the security of your personal information occurs (such as hacker attacks, data breaches, etc.), we will notify you of the basic situation of the event, the possible consequences, the measures that have been taken or will be taken and how to reduce the risk and remedy the loss by yourself, and report to the relevant authorities in accordance with relevant laws and regulations and regulatory requirements.

（2）Saving

We will only save your personal information for the period necessary to achieve the collection purposes, unless:

• According to applicable laws and regulations, the retention period is extended;
• It is necessary to extend the retention period to maintain legal rights and interests or fulfill contractual obligations.

After exceeding the above retention period, we will delete or anonymize your personal information, so that it cannot identify your identity.

4.How You Manage Your Personal Information

We respect and protect your rights to your personal information. You can manage your personal information through the following ways:

（1）Access

You can access and view some of your personal information that you provide or generate in this APP through the “My”-“Account and Privacy” function, such as your nickname, avatar, phone number, email address, etc.

（2）Correction

If you find that we hold your personal information is incorrect or incomplete, you can modify or update some of your personal information that you provide or generate in this APP through the “My”-“Account and Privacy” function, such as your nickname, avatar, phone number, email address, etc.

（3）Deletion

If you do not want to continue using this APP or disagree with us collecting and using your personal information in accordance with this privacy policy, you can delete some of your personal information that you provide or generate in this APP through the “My”-“Account and Privacy” function, such as your nickname, avatar, phone number, email address, etc. You can also contact our customer service and ask us to delete all of your personal information. But please note that once you delete your personal information, you will not be able to use any function of this APP and we will not be able to provide you with any service or help.

5.Updates and Notifications of This Privacy Policy

We may modify this privacy policy from time to time according to business development and legal regulation changes, and notify you through pop-ups, announcements or other reasonable ways in this APP. If you do not agree with the modified privacy policy, you should stop using this APP immediately. If you continue to use this APP, it means that you have fully read, understood and accepted the modified privacy policy and reached an agreement with us.

6.Applicable Law and Dispute Resolution

The establishment, execution, interpretation and dispute resolution of this privacy policy are subject to the laws of the People’s Republic of China (excluding Hong Kong, Macao and Taiwan). In case of any dispute related to this privacy policy, both parties should resolve it through friendly consultation; if consultation fails, either party may file a lawsuit in the People’s Court of Chaoyang District, Beijing.

Thank you for reading this privacy policy. We look forward to providing you with quality services!

7.Complaints and suggestions

If you have any questions, comments or suggestions about our personal information processing methods, or if you think we have violated your legitimate rights and interests, you can contact us through the following ways:

• Phone：+1855-963-5388(US ONLY)
• Email：whenyouneed@foxmail.com
• Forum：https://www.farvory.com

We will communicate and deal with your feedback as soon as possible after receiving it.